Shipping policy
At BackPackVerse.com, we are committed to providing fast and reliable delivery of your orders. Please review our Shipping Policy for detailed information.
1. Order Processing Time
- All orders are processed within 1-2 business days after payment confirmation.
- If there are any issues with product availability or delays, we will notify you and offer solutions.
2. Shipping Methods
- We offer various shipping options, including standard and express shipping.
- Available shipping methods and their costs will be displayed at checkout.
3. Delivery Times
- Standard Shipping: Typically takes 10-25 business days.
- Express Shipping: Typically takes 7-10 business days.
- Delivery times may vary depending on your location and courier service workload.
4. International Shipping
- We ship to countries worldwide.
- International orders may incur additional fees such as duties and taxes, which are the responsibility of the buyer.
5. Order Tracking
- After your order is shipped, you will receive a tracking number that you can use to check the status of your delivery on the courier’s website.
6. Delivery Issues
- If your order is delayed or you haven’t received it within the expected timeframe, please contact our customer support at support@backpackverse.com. We will assist you in resolving the issue.
7. Delivery to Remote Areas
- Delivery to some remote or hard-to-reach areas may take longer. We will inform you of any potential delays before you place your order.
8. Cancellation and Delivery Changes
- You can cancel or change the delivery address before the order is shipped. After shipment, changes cannot be made.
9. We partner with trusted courier services for fast and secure delivery.
Our Partners:
- DHL – Worldwide international shipping.
- FedEx – Express and standard shipping.
- UPS – Various shipping options.
- Russia Post – Delivery within Russia.
- Hermes – Shipping to EU countries.
For tracking and more info, visit our partners' websites.